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Your first port-of-call for asking for support should be to check for related topics in the #cscs-users channel in the SwissAI slack space (swissai-initiative.slack.com). We additionally provide a more general slack space (cscs-users.slack.com) where CSCS engineers are also present. We note that while support may be offered in this slack space, it is not an official support channel, however CSCS engineers are usually very helpful in this space. If you can't resolve your issue through the above means, the best and recommended way to get support is through creating a ticket via our helpdesk (https://jira.cscs.ch/plugins/servlet/desk). We endeavor to respond to your tickets within ~3H.

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